Effective Date: 23/FEB/2025

1. Introduction

Grandeur Excellence ("Company," "we," "our," "us") is committed to protecting personal data and ensuring transparency in data collection, use, disclosure, and safeguarding practices. This Privacy Policy outlines how information is handled when visitors access the website [https://www.grandeurexcellence.com/] (the "Site") and utilize associated services, including product purchases.

2. Information Collected

The following categories of personal data may be collected and processed:

• Personal Identification Information: Name, email address, mailing address, phone number.
• Payment Information: Credit/debit card details or other payment-related data.
• Order Information: Products purchased, order dates, order amounts.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology utilized to access the Site.
• Usage Data: Information related to website interactions, browsing patterns, and service engagement.
• Marketing and Communications Data: Preferences regarding marketing communications and notifications.

3. Methods of Data Collection

Personal data may be collected through the following means:

• Direct Interactions: Data voluntarily provided via forms, phone calls, emails, or other direct communication methods.
• Automated Technologies: Data automatically collected through cookies and similar tracking technologies while interacting with the Site.
• Third-Party Sources: Personal data received from third parties, such as service providers (e.g., Printful for order fulfillment).

4. Use of Collected Information

Collected data may be used for the following purposes:

• Transaction Processing: Facilitating order placement, payment processing, and product delivery.
• Account Management: Managing user registration and account functionalities.
• Customer Support: Responding to inquiries and providing service-related assistance.
• Service Improvement: Analyzing usage patterns to enhance website functionality, product offerings, and customer experience.
• Marketing Communications: Delivering promotional materials related to products and services, subject to communication preferences.
• Legal Compliance: Meeting regulatory requirements and enforcing applicable legal obligations.

5. Information Sharing

Personal data may be shared with:

• Service Providers: Third-party vendors, such as Printful, for order fulfillment. Printful’s Privacy Policy can be accessed at [https://www.printful.com/policies/privacy].
• Payment Processors: Secure third-party payment providers handling transaction processing.
• Analytics Providers: Third-party services assisting in website performance and optimization.
• Legal Authorities: Entities requiring access to data for compliance with legal obligations or protection of rights.

6. Data Security

Appropriate technical and organizational measures are implemented to safeguard personal data against unauthorized access, alteration, disclosure, or destruction. Despite these measures, no online data transmission can be guaranteed as completely secure.

7. Data Subject Rights

Depending on applicable laws, individuals may have the following rights regarding personal data:

• Access: Right to request access to collected personal data.
• Correction: Right to request rectification of inaccurate or incomplete data.
• Deletion: Right to request deletion of personal data, subject to legal retention requirements.
• Objection: Right to object to specific data processing activities.
• Restriction: Right to request restriction of personal data processing under certain conditions.
• Data Portability: Right to request data transfer to another entity or service.

Requests regarding these rights may be submitted via phone or email.

8. Cookies and Tracking Technologies

Cookies and similar tracking technologies are utilized to enhance user experience and website performance. Further details on cookie usage and management can be found in the Cookie Policy.

9. Policy Updates

This Privacy Policy may be periodically updated to reflect legal, regulatory, or operational changes. Updates will be posted on this page, with notifications sent via email when appropriate. Users are encouraged to review this page regularly for modifications.

10. Contact Information

For inquiries regarding this Privacy Policy or data protection practices, contact:

• Email: contact@grandeurexcellece.com
• Mailing Address: 1603 Captial Ave Suite 413, Cheyenne, Wy 82001