These Terms and Conditions (the “Terms”) are a binding agreement between you and Zatreon Dizadare, a sole proprietor doing business as Grandeur Excellence (“Grandeur Excellence” or “the site”) governing your use of grandeurexcellence.com and any purchase from its shop. Section 19 contains an agreement to resolve disputes by individual arbitration and a waiver of class actions and jury trials. Please read it carefully; it explains how to opt out within 30 days.
1. Acceptance
By accessing or using the site, or by placing an order, you agree to these Terms, the Privacy Policy, the Shipping & Returns policy, and the Cookie Policy, each incorporated by reference. If you do not agree, do not use the site. References to “the site” as a party to these Terms mean its operator, Zatreon Dizadare, doing business as Grandeur Excellence.
2. Eligibility
You may browse the site at any age permitted by law in your location. To place an order, you must be at least 18 years old, or the age of majority where you live, and able to form a binding contract. Orders may be placed only for delivery to addresses in the United States.
3. Intellectual property
The site and all of its content are owned by or licensed to Zatreon Dizadare and are protected by copyright, trademark, and other intellectual property laws. This includes the Grandeur Excellence philosophy and treatise, the ten virtues as written and presented on the site, the definitions, contemplations, and scenarios, the Grandeur Excellence name, wordmark, and logo, the music and beats played on the site, product and embroidery designs, digital previews, images, text, code, and the look and feel of the site.
Except as expressly allowed in Section 4, no content may be copied, reproduced, republished, distributed, performed, displayed, modified, translated, sold, licensed, used to create derivative works, or used to train artificial intelligence or machine learning systems without prior written permission. Purchasing a product does not transfer any intellectual property rights. “Grandeur Excellence” and its logo may not be used in connection with any product or service that is not offered by the site, or in any way likely to cause confusion.
4. Limited license to use the site
You are granted a limited, personal, non-exclusive, non-transferable, revocable license to view the site and its content in a web browser for your own non-commercial use, and to share links to its pages. Brief quotations for personal reflection, commentary, or review are permitted with attribution to Grandeur Excellence and a link to the site. The music and beats may be listened to only as streamed on the site and may not be downloaded, recorded, or redistributed. All rights not expressly granted are reserved.
5. Prohibited uses
You agree not to:
- use the site in violation of any law or the rights of others;
- scrape, crawl, harvest, or copy content by automated means, except as permitted by the site’s robots file for search indexing;
- interfere with, disrupt, probe, or attempt to gain unauthorized access to the site, its servers, or connected systems, or bypass security measures;
- upload or transmit malicious code, spam, or harmful content;
- place fraudulent orders, use payment methods without authorization, or resell products in a way that misrepresents their origin;
- impersonate any person or misrepresent an affiliation with Grandeur Excellence; or
- use the site or its content to develop a competing product or service.
6. Products and digital previews
Each hoodie is made to order and embroidered with the virtue and thread colors you select. The interactive preview in the shop is a digital rendering made from production renders. It is not a photograph of a sewn garment. Colors of cloth and thread vary by screen and lighting, and embroidery may vary slightly in placement, size, stitch texture, and color from item to item. Garment measurements are approximate and may vary slightly. These normal variations are not defects. Product descriptions are believed to be accurate, but their completeness and accuracy are not warranted.
7. Pricing, orders, and availability
The price of each hoodie is shown in the shop. The current price is $111.00 in United States dollars per hoodie, which includes standard shipping within the United States and any applicable sales tax. Prices, products, colors, sizes, and availability may change at any time without notice, and the shop or checkout may be paused at any time.
Your order is an offer to buy. An order is accepted only when it is fulfilled and shipped. Any order may be refused or canceled, before or after acceptance, including for suspected fraud, unavailability, errors in price or description, or address or delivery restrictions. If an order is canceled after payment, the amount paid will be refunded. If a price or description error is discovered, the order may be canceled, or you may be offered the corrected price. Quantity limits may apply.
8. Payment
Payments are processed by a third-party payment processor on its secure checkout page and are subject to its terms. The site does not receive or store full card numbers. You represent that you are authorized to use the payment method you provide and authorize the charge of the total shown at checkout. If a payment is reversed or disputed without a valid basis, the order may be canceled and fulfillment withheld.
9. Production, shipping, title, and risk of loss
Orders are produced and shipped by a third-party print-on-demand production and fulfillment partner. Production usually takes 2 to 7 business days, and standard shipping within the United States usually takes an additional 3 to 8 business days. These are estimates, not guarantees, and delays may occur. Details are in the Shipping & Returns policy. Title to products and risk of loss pass to you when the order is delivered to the carrier. Packages lost in transit are handled as described in the Shipping & Returns policy.
10. Returns, cancellations, and refunds
Because every hoodie is made to order, returns and exchanges for a change of mind or an incorrect size or color selection are not accepted. Items that are misprinted, defective, or damaged in transit, and packages lost in transit, are eligible for a replacement or refund as described in the Shipping & Returns policy, which forms part of these Terms. Nothing in these Terms limits any right you may have under applicable consumer protection law that cannot be waived.
11. Philosophical content; no professional advice
The Grandeur Excellence philosophy, treatise, virtues, contemplations, scenarios, and all other content are offered for general reflection, education, and inspiration. They are not medical, psychological, psychiatric, therapeutic, legal, financial, or other professional advice, and they do not create any professional or fiduciary relationship. Do not disregard professional advice or delay seeking it because of anything on the site. If you are in crisis or may harm yourself or others, contact local emergency services or, in the United States, call or text 988. Decisions you make based on the content are your own responsibility. Grandeur Excellence is not a religious organization.
12. Third-party services and links
The site relies on third-party services, including payment, hosting, production, and shipping providers, and may link to other websites. Their services are governed by their own terms and policies. Grandeur Excellence is not responsible for third-party services or websites and does not endorse them.
13. Feedback
If you send ideas, suggestions, or other feedback, you grant a perpetual, irrevocable, worldwide, royalty-free license to use it for any purpose without obligation to you.
14. Disclaimer of warranties
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SITE, ITS CONTENT, AND ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. NO WARRANTY IS MADE THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE OR ITS CONTENT IS ACCURATE, COMPLETE, OR FREE OF HARMFUL COMPONENTS. THE ONLY REMEDIES FOR PRODUCTS THAT ARE MISPRINTED, DEFECTIVE, DAMAGED, OR LOST ARE THOSE IN THE SHIPPING & RETURNS POLICY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THESE EXCLUSIONS MAY NOT APPLY TO YOU.
15. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL ZATREON DIZADARE, GRANDEUR EXCELLENCE, OR THEIR SUPPLIERS, SERVICE PROVIDERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR USE, ARISING OUT OF OR RELATING TO THE SITE, ITS CONTENT, ANY PRODUCT, OR THESE TERMS, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SITE, ITS CONTENT, ANY PRODUCT, OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM AND (B) ONE HUNDRED DOLLARS ($100.00). THESE LIMITATIONS APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN DAMAGES, SO SOME OF THESE LIMITATIONS MAY NOT APPLY TO YOU.
16. Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold harmless Zatreon Dizadare, Grandeur Excellence, and their service providers from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or relating to your violation of these Terms, your misuse of the site or its content, or your violation of any law or the rights of any third party.
17. Suspension and termination
Access to all or part of the site may be suspended or terminated at any time, without notice, for any reason, including a violation of these Terms. Sections that by their nature should survive termination will survive, including Sections 3, 11, and 13 through 21.
18. Governing law and venue
These Terms and any dispute arising out of or relating to them, the site, or any product are governed by the laws of the State of Wyoming, without regard to its conflict of laws rules, except that the arbitration agreement in Section 19 is governed by the Federal Arbitration Act. Subject to Section 19, any claim that is not arbitrated must be brought exclusively in the state or federal courts located in the State of Wyoming, and you and the site consent to the personal jurisdiction of those courts. Nothing in these Terms deprives you of the protection of mandatory consumer laws of the state where you live.
19. Dispute resolution; arbitration; class action waiver
Informal resolution first. Before starting any arbitration or court proceeding, you and the site agree to try to resolve the dispute informally. Send a written notice to contact@grandeurexcellence.com describing the dispute, the relief sought, and your contact and order details. The site will send any notice to the email address associated with your order. If the dispute is not resolved within 30 days after the notice is received, either party may proceed as described below.
AGREEMENT TO ARBITRATE. EXCEPT AS PROVIDED BELOW, YOU AND THE SITE AGREE THAT ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS, THE SITE, ANY PRODUCT, OR ANY PURCHASE, INCLUDING THE SCOPE OR ENFORCEABILITY OF THIS AGREEMENT TO ARBITRATE, WILL BE RESOLVED BY FINAL AND BINDING INDIVIDUAL ARBITRATION, RATHER THAN IN COURT.
Rules and fees. The arbitration will be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect, available at adr.org, before a single arbitrator. Payment of filing, administration, and arbitrator fees will be governed by the AAA’s consumer fee schedule. The arbitration will take place in the State of Wyoming, but where the AAA rules provide, any hearing may be held by video conference, by telephone, on written submissions alone, or in the county where you live. The arbitrator may award the same individual relief that a court could award, and judgment on the award may be entered in any court of competent jurisdiction.
Exceptions. Either party may bring an individual claim in small claims court if it qualifies and stays there. Either party may seek injunctive or other equitable relief in court to protect its intellectual property rights.
CLASS ACTION AND JURY TRIAL WAIVER. YOU AND THE SITE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OF MORE THAN ONE PERSON OR PRESIDE OVER ANY FORM OF CLASS OR REPRESENTATIVE PROCEEDING. YOU AND THE SITE WAIVE ANY RIGHT TO A JURY TRIAL.
Thirty-day right to opt out. You may opt out of this agreement to arbitrate by emailing contact@grandeurexcellence.com within 30 days after you first accept these Terms, with the subject “Arbitration opt-out” and a statement that you opt out, together with your name, email address, and any order number. Opting out does not affect any other part of these Terms.
Severability of this section. If the class action waiver is found unenforceable as to a claim, that claim will proceed in court and not in arbitration, and the rest of this section will remain in effect. If any other part of this section is found unenforceable, the rest of it will remain in effect.
Time limit. To the extent permitted by law, any claim must be brought within one year after it arises, or it is permanently barred.
20. Changes to these Terms
These Terms may be updated from time to time. The updated Terms will be posted on this page with a new “Last updated” date and apply from that date to use of the site and to orders placed afterward. Changes will not apply to a dispute that arose before the change was posted. Continued use of the site after a change means you accept the updated Terms.
21. General
These Terms, together with the policies incorporated by reference, are the entire agreement between you and the site regarding their subject matter and supersede any prior agreements. If any provision is found unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions will remain in effect. A failure to enforce any provision is not a waiver. You may not assign these Terms without prior written consent; the site may assign them in connection with a sale or transfer of the business. No agency, partnership, or employment relationship is created by these Terms. Neither party is liable for delays caused by events beyond its reasonable control. Notices to you may be given by email or by posting on the site. Section headings are for convenience only.
22. Contact
Zatreon Dizadare, a sole proprietor doing business as Grandeur Excellence
Email: contact@grandeurexcellence.com